How to activate your account

These instructions assume that you have already registered for an online account. Online accounts and in-store accounts are different at the moment, so if you are registered at one of our stores, you will still have to register online. Here is the link for online registration.Shinoda Design Center is wholesale only. That means we only sell to customers with business licenses, seller’s permits, resale certificates, or authorizations from schools, churches, and other non-profit organizations. Unfortunately, the state of California does not accept a digital signature with these documents, so we need to have a physical copy, along with your signature on file. We apologize for the inconvenience, but it is important that we ensure our wholesale relationship with our customers.

If you’ve shopped at Shinoda Design Center before, in either Santa Ana or San Diego, follow these instructions:

  • Use the contact form to send us your Shinoda Design Center customer code. The customer code is the group of letters directly above your business name on your card. It will look something like this: ABCD EF. An example of a customer code is provided below.
  • Specify the name of the person on your in-store account in the e-mail you send. This will help us better locate your account.
Shinoda Design Center Account Card Example

Please send us your customer code, which is the outlined box, when asking about activation.

This is not an automated process as someone has to review your account and activate it. Please allow 24-48 hours for us to complete the process. We will respond to you as soon as we can letting you know that your account has been activated, or if additional information is required.

If you haven’t shopped with us before:

  • You will need to fill out an in-store registration form. We require this because the state of CA does not accept digital signatures with regard to business licenses. Here is a link to our in-store registration form.
  • This is not an automated process as someone has to review your account and activate it. Please allow 24-48 hours for us to complete the process. We will respond to you as soon as we can letting you know that your account has been activated, or if additional information is required.
  • Fax that form and a copy of your business or resale license to the number listed: 858-536-8366. You can also scan and e-mail your business license and registration form to webmaster@shinodasales.com

Note: If you have immediate shopping needs and will be shopping in one of our warehouses, registering in store is by far the fastest option. After completion of registration in store, you’ll be given a temporary Shinoda ID to shop immediately. If you register via fax or mail, please allow 3-4 weeks for registration to be completed before you can shop in a warehouse. This includes online accounts as well. Registration is fully completed when you have received your Shinoda Design Center Membership Cards.

2 Responses to How to activate your account

  1. Debi Reid says:

    Hi There~

    I have lost my Shinoda card and would like a replacement. Do I have to go into the store to do that, or can I do it online?

    I know in the past I had to go to the front desk and they gave me a temporary card…

    Thank you!

    Debi Reid

    P.S. The name of my business is GG&B Books.

    • Chris says:

      Hi Debi,

      You can get a new card the next time you come to the store. Just bring your ID and tell the registration desk that you lost your card. They’ll print you a new one to use. If you want one mailed to you, you can call the store where you shop and they should be able to help you out. Santa Ana – 714-541-4444, San Diego 858-566-5366.

      Chris

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