Shopping Cart Beta is up and running!

This is very exciting for us: our online shopping cart is up in beta mode! That means you can start shopping online, and we can start sending your items directly to your business.

What does ‘Beta’ mode mean? It means that we’re still tweaking some things and that there may be some bumps in the road. We ask that you be patient with us if we have any hiccups in the ordering process. We’ve already run a few orders without any issues, but we’d just like to get a little more practice before we remove the beta tag.

So how do you shop with us online?

First, you need to register and activate your account. Online shopping with us is still wholesale only.

After you’ve registered and activated, you should be able to login to your account. You can click the link at the top of every page to login. Once you’ve logged in, you can browse our products, and you will now have the option to add those products to your cart.

When you’ve added all of the products you want to your cart, you can checkout. We accept Visa, Mastercard, and American Express for your online orders.

Once your order is placed, we will pull and ship your merchandise. If we have to make any adjustments to your order, we will let you know. For instance, if we are short on quantity or need to adjust the shipping rate, we will notify you by phone or e-mail. We will never charge you more than the price you agreed to without your consent first. For instance, if our shipping estimate turns out to be low or requires more boxes than we thought, we may have to increase your shipping charge. In that case, we will contact you and work it out.

Here are a couple of things to keep in mind when shopping with us:

• Shipping glass can be expensive, especially in larger quantities. Shipping companies have guidelines for shipping glass, and in order to comply with them, we may need to break larger quantities of glass into several boxes. Our shipping calculator is not yet able to handle that, so if you order glass, we will most likely have to adjust your shipping rate. Our apologies in advance.
• We can ship anywhere in the United States, but have yet to explore international shipping. If you are interested in shipping something to outside of the US, please contact us so we can try to make arrangements.
• Larger items may also be very expensive to ship or may require a freight service. We will let you know if you have a large item that has additional or special shipping requirements.
• As mentioned above, our online store is still wholesale only. In order to buy from us, either in-store or online, you will need a business license, seller’s permit, proof of tax ID number, or proof of buying authority for a church, school, etc.
• We will try our best to keep up-to-date with prices and quantities on the website. In the case that we are unable to fulfill your order, we will notify you as soon as possible and ask what you would like us to do. We will not charge your credit card until your order is complete.

We hope that the online store is a valuable service, especially for those who do not live in the area. If you have any questions or comments, please do not hesitate to contact us and let us know. We’re very excited to start this new chapter in the story of Shinoda Design Center, and we’re really excited to serve customers new and old across the country.

See you around the (online) store!

-Chris